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IMPORTANT INFORMATION - CORONAVIRUS 

https://www.gov.uk/guidance/wuhan-novel-coronavirus-information-for-the-public 

If you suspect you have Coronavirus DO NOT visit the Surgery as advised call NHS 111

Travellers from Wuhan and Hubei Province

If you have travelled from Wuhan or Hubei Province to the UK in the last 14 days you should immediately:

  • stay indoors and avoid contact with other people as you would with the flu
  • call NHS 111 to inform them of your recent travel to the area

In Scotland phone your GP or NHS 24 on 111 out of hours. If you are in Northern Ireland, call 0300 200 7885.

Please follow this advice even if you do not have symptoms of the virus.

Travellers from other parts of China and other specified areas

This advice applies to travellers who have returned to the UK from the following areas:

  • China
  • Thailand
  • Japan
  • Republic of Korea
  • Hong Kong
  • Taiwan
  • Singapore
  • Malaysia
  • Macau

If you have returned to the UK from any of these areas in the last 14 days and develop symptoms of cough or fever or shortness of breath, you should immediately:

  • stay indoors and avoid contact with other people as you would with the flu
  • call NHS 111 to inform them of your recent travel to the country

In Scotland phone your GP or NHS 24 on 111 out of hours. If you are in Northern Ireland, call 0300 200 7885.

Please follow this advice even if your symptoms are minor.

Have you downloaded the myGP App on your smartphone?

What is myGP?

myGP is an essential healthcare app for patients. It provides fast, easy and convenient access to healthcare from your smartphone

Key features & benefits:

  • Book and cancel appointments on line
  • Order medication
  • Create alerts to help you to remember to take your medication at the right time
  • Easy access to useful NHS services such as organ donation, e-referrals and a pharmacy finder

ADVOCACY POLICY

Introduction

There may be times when vulnerable patients and/or their carers need assistance in gaining the help, support and advice they need. This could be for a variety of reasons, including when they are looking to access benefits, support, or health and social services.

An advocate is a person independent of the NHS and social services, who is not one of the patient’s family or friends. They will help direct the patient to gain, argue the patient’s case and help to make sure that correct procedures are followed.

Not every area of the country has a dedicated advocacy service, however if they do it can usually be found through the local council. Patients can find this out by going to the local council website or visiting

www.gov.uk.

Greenwich Mind – T: 020 3198 2222 F: 020 8301 8374

Greenwich Mind Advocates work as instructed by the client. Therefore they work differently according to the needs and wishes of our individual clients. Some common examples of advocacy work include:

1.   Listening to you and helping you have your voice heard. 
2.   Supporting you in making complaints regarding services. 
3.   Supporting you with regard to access personal budgets (‘personalisation’)
4.   Supporting you in seeking to further your education, including accessing  grants , etc
5.   Supporting you in gaining legal advice and representation if necessary. 
6.   Providing information on community groups and support networks 

If you have a care co-ordinator from your local social services or healthcare team they could be another point of call for the patient.

Help can also be gained from services such as AGE UK and Diabetes UK, who can help patients find the help and support they need.

Care UK have a free advice line for carers on 0808 808 7777, or try visiting their website.

 
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