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Noticeboard

Practice Plan for Dealing with COVID-19

BURNEY STREET SITE WILL BE CLOSED AS OF WEDNESDAY 18TH MARCH, ALL PATIENT SERVICES WILL CONTINUE AT THE WALLACE HEALTH CENTRE

The Practice is currently receiving daily updates from NHS England on the current pandemic and we will follow all guidance set by them. Excellent advice is available on the NHS Wesbite: https://www.nhs.uk/conditions/coronavirus-covid-19/ 

Following guidance from NHS England in light of COVID-19, in order to minimise unnecessary trips to the Surgery we will be offering patients the options of a telephone triage with a GP. Any patient who requires an appointment whether it is urgent or routine will need to be triaged (screened) by the GP. All patients are required to submit an eConsult and are no longer able to book online or by contacting Reception directly. Please do not attend in person to Reception to request an appointment. If you have difficulty completing the eConsult, please ring the Reception for assistance. 

All appointment requests will be screened by a GP from the eConsult and the outcome will be a phone consultation, email or face to face appointment when needed. You will receive a response by the next working day. Due to the volume of requests routine requests, prescriptions and administrative queries/requests may take up to 7 days. 

Sick Notes related to COVID-19 - this can be located under Sickness Certificates under Further Information on the right hand side. 

Home Visits requests for patients who are housebound can be made via contacting Reception on 0208 858 0631, preferably before 11am.

Prescriptions are no longer to be collected from either practice Burney Street or Wallace Health Centre to reduce football to the Surgery. All patients will be required to select a nominated pharmacy and collect this from their nominated pharmacy. Please use the online services form to request your medication and add your nominated pharmacy in the comments.

Stay at home for 7 days if you have or 14 days if someone in your household has either:

  • a high temperature
  • a new, continuous cough

DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible

stethescope_blue_bookWe are the only Doctors Practice whose catchment area incorporates the main Halls of Residence of the University of Greenwich  (Devonport House, Cutty Sark Halls & Rachel McMillan Halls). Students studying at the University of Greenwich have used our range of health care services for many years, most of which stay registered with us for the duration of their course.

If you are staying in a private residence you may still be eligible to join, as long as your address falls within our catchment area, please refer to our practice area or contact Reception for further advice.

Students who are entitled to NHS care are strongly advised to register as soon as possible when moving to the local area. This process is much easier when you are well, rather than leave it until you require urgent medical advice. Once accepted onto our register we will carry out a New Patient Assessment, this helps us get to know your medical needs whilst we are waiting for your records to arrive from your previous doctor.

Please note:- After registration at this practice we will request your full medical records and hold them as your permanent Doctor. This means when you travel home during term breaks, and you need medical advice, you will need to be seen as a Temporary Resident, otherwise when you return your records will have been recalled and your registration with us cancelled.

 
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