Noticeboard

CORONAVIRUS - More information can be found (right hand column; COVID-19 Information)


We understand that with the announcement of a new lockdown there are going to be a number of patients concerned about the situation, especially those in very vulnerable risk groups and also those with children attending educational settings. The current government advice about high risk groups is available here: https://www.gov.uk/coronavirus


Further publication is due Monday and the Government will be writing affected patients. The current guidance for protecting extremely clinically vulnerable groups is available here and is a useful link to send to patients. The GP’s at the surgery have no additional information about and beyond this and are unable to help with requests for sick notes or other letters in such circumstances.


For people concerned about children attending educational settings; we understand and sympathise with the concerns around children attending school at this time, especially if a household has extremely vulnerable members. As a Practice we are very sorry, but the decisions about children attending school are not ours to make. It’s not something that we can help with. We would suggest a discussion between the people involved and the school to decide the best course of action.

Exciting new service from 27th November 2019

Our Duty Doctor Telephone Triage stopped operating 27th November 2019, so to see one of our Clinicians use our new online consultation service which is through the information below. 

Please note if you have a child under 6 months you can not use this service. Please call the Surgery who can directly book you an urgent appointment slot/telephone consultation with a GP if necessary. 

All requests will be triaged by our Clinical eConsult GP 

If you require an appointment you will be contacted to arrange this

Benefits to Patients:

  • 24/7 Service
  • No more queuing/waiting
  • Quicker clinical response
  • Patients who require on the day appointment will get one           

How does it work

Details are on the home page of the website 

Select:

  • Help for my condition
  • General advice
  • Administrative help

Complete a simple set of approved questions (takes approx. 5-10 mins) and then simply submit your request to the Surgery

We will then contact you later the same day (for requests we receive before 3pm) or by the end of the next working day (for requests we receive after 3pm)

IF YOU HAVE ANY DISABILITY OR BARRIERS WHICH PREVENTS YOU FROM USING E-CONSULTATIONS THEN PLEASE CONTACT RECEPTION

contact your doctors online and get a response by the end of the next working day

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website