Noticeboard

PLEASE WEAR A FACE COVERING OR MASK WHEN ENTERING THE PRACTICE FOR A FACE TO FACE APPOINTMENT AS PER GOVERNMENT

RECOMMENDATIONS.  https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering 

The Practice is currently receiving daily updates from NHS England on the current pandemic and we will follow all guidance set by them. Excellent advice is available on the NHS Wesbite: https://www.nhs.uk/conditions/coronavirus-covid-19/ 

Following guidance from NHS England in light of COVID-19, in order to minimise unnecessary trips to the Surgery we will be offering patients the options of a telephone triage with a GP. Any patient who requires an appointment whether it is urgent or routine will need to be triaged (screened) by the GP. All patients are required to submit an eConsult and are no longer able to book online or by contacting Reception directly. Please do not attend in person to Reception to request an appointment. If you have difficulty completing the eConsult, please ring the Reception for assistance. 

All appointment requests will be screened by a GP from the eConsult and the outcome will be a phone consultation, email or face to face appointment when needed. You will receive a response by the next working day. Due to the volume of requests routine requests, prescriptions and administrative queries/requests may take up to 7 days. 

Sick Notes related to COVID-19 - this can be located under Sickness Certificates under Further Information on the right hand side. 

Home Visits requests for patients who are housebound can be made via contacting Reception on 0208 858 0631, preferably before 11am.

Prescriptions are no longer to be collected from either practice Burney Street or Wallace Health Centre to reduce foot traffic at the Surgery. All patients will be required to select a nominated pharmacy and collect this from their nominated pharmacy. Please use the online services form to request your medication and add your nominated pharmacy in the comments.

Stay at home for 7 days if you have or 14 days if someone in your household has either:

  • a high temperature
  • a new, continuous cough
  • a loss or change to your sense of smell or taste - this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

TO PROTECT OTHERS DO NOT GO TO THE GP SURGERY, PHARMACY OR HOSPITAL IF YOU HAVE ANY OF THESE SYMTPOMS. STAY AT HOME.

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible

Test Results

xray

BLOOD TEST RESULTS

Your blood results will be back at the practice within 7-10 working days.

Click on the eConsult link on our homepage and select 'I want administrative help' to request your results.

If results are abnormal, you will be called or written to, to make an appointment.

X-RAY RESULTS


Please allow 14 days before contacting the surgery to see if we have received the results of an X-ray, at which time the receptionist will be able to advise further on whether a follow up appointment needs to be made.

Click on the eConsult link on our homepage and select 'I want administrative help' to request your results.

If an X-ray result is received into the practice before 14 days, and the GP needs to see the patient, they will call the patient and arrange for them to come into the practice sooner

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website