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Practice Plan for Dealing with COVID-19


The Practice is currently receiving daily updates from NHS England on the current pandemic and we will follow all guidance set by them. Excellent advice is available on the NHS Wesbite: 

Following guidance from NHS England in light of COVID-19, in order to minimise unnecessary trips to the Surgery we will be offering patients the options of a telephone triage with a GP. Any patient who requires an appointment whether it is urgent or routine will need to be triaged (screened) by the GP. All patients are required to submit an eConsult and are no longer able to book online or by contacting Reception directly. Please do not attend in person to Reception to request an appointment. If you have difficulty completing the eConsult, please ring the Reception for assistance. 

All appointment requests will be screened by a GP from the eConsult and the outcome will be a phone consultation, email or face to face appointment when needed. You will receive a response by the next working day. Due to the volume of requests routine requests, prescriptions and administrative queries/requests may take up to 7 days. 

Sick Notes related to COVID-19 - this can be located under Sickness Certificates under Further Information on the right hand side. 

Home Visits requests for patients who are housebound can be made via contacting Reception on 0208 858 0631, preferably before 11am.

Prescriptions are no longer to be collected from either practice Burney Street or Wallace Health Centre to reduce football to the Surgery. All patients will be required to select a nominated pharmacy and collect this from their nominated pharmacy. Please use the online services form to request your medication and add your nominated pharmacy in the comments.

Stay at home for 7 days if you have or 14 days if someone in your household has either:

  • a high temperature
  • a new, continuous cough


If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible

List of Charges


  • Hepatitis B (Engerix B) – per injection - £40.00 - these cannot be done for occupational health purposes. (Please speak to your occupational health department)
  • Meningitis ACWY (over 25 yrs.) - £60.00
  • Rabies per injection (3 stages) - £55.00
  • Yellow Fever for registered patients - £60.00
  • Yellow Fever for private patients - £95.00
  • Other immunisations – Cervarix - £40.00 (Except girls in 16-17 age groups).


  • Straightforward certificate of fact - £20.
  • Fit to travel confirmation - £40.
  • Holiday cancellation form - £40.


More complex certificates:

  • Private sick note (incapacity certificate) required by patient for presentation to an employer except for those which the doctor is obliged to provide for statutory sick pay purpose - £55.
  • Accident or sickness insurance certificate – short certificate of incapacity without examination for the patient to claim under accident or sickness insurance - £60.
  • Validation of private medical insurance (PMI) claim form, to support a claim for benefit in connection with private medical insurance, or completion of a pre-treatment form - £60. 
  • Health club brief written report to certify that a patient is fit for exercise - £35.
  • School fees and holidays insurance certificate - £55.


  1. Extract from records - £67.
  2. Report on a pro forma, no examination (e.g. 20 minutes) - £89.50.
  3. Written report without examination, providing a detailed opinion and statement on the condition of the patient (e.g. 30 minutes) - £133.00.

This could include:

  • Accident or sickness insurance to support the claim for payment of a benefit under accident or sickness insurance policy.
  • Employment report pre-employment, or report on an employee, requested by an employer.
  • Fitness for education to attend university, college, teacher and nurse training and, for dentists, completion of the form of application for the first registration of a dentist issued by the GDC.
  • Pharmaceutical trails report on suitability of patient to take part as a non-patient volunteer.
  • Private medical insurance report on the prospective subscriber to private medical insurance (PMI) scheme (e.g. BUPA, PPP, WPA, etc.).

From Patient:

  • Computer held records only – Free of charge.
  • Computer & paper records – Free of charge.

Non NHS Fees for letters and reports:

  • Camp America certificate - £30.00.
  • Insurance Claim form - £35.00.
  • Fitness to fly / fitness to fly in pregnancy & Medication list for flights - £15.00.
  • Private Certificate includes students & Care Quality Commission (CQC) Report - £25.00.
  • Private Consultation with Doctor- £65.00.
  • Private Consultation with Practice Nurse - £35.
  • Private Examinations (HGV, PSV etc.) - £120.00.
  • Lighter life examination (single appointment) - £50.00.
  • Blood Tests (private) - £25.00. 


  • We do not provide letters to support housing applications unless we are written to by the housing association, together with a letter of consent from the patient.
  • We do not provide letters supporting immigration applications.
  • We do not sign passport application forms.


  • Payment by cash or card accepted.
  • Payment due prior to delivery of service unless by prior written agreement, where payment will be via invoice.
  • Invoices due for full payment within 28 days.
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