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Noticeboard

We have been advised that fraudulent text messages have been sent to some female patients stating that their smear test is overdue. It asks the patient to contact a mobile number and provide their personal details. Please do not respond if received. This message has NOT been sent by us or by the NHS Cervical Screening Programme.

Practice Plan for Dealing with COVID-19

BURNEY STREET SITE WILL BE CLOSED AS OF WEDNESDAY 18TH MARCH, ALL BOOKED PATIENT SERVICES WILL CONTINUE AT THE WALLACE HEALTH CENTRE

PLEASE WEAR A FACE COVERING OR MASK WHEN ENTERING THE PRACTICE FOR A FACE TO FACE APPOINTMENT AS PER GOVERNMENT RECOMMENDATIONS.  https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering 

The Practice is currently receiving daily updates from NHS England on the current pandemic and we will follow all guidance set by them. Excellent advice is available on the NHS Wesbite: https://www.nhs.uk/conditions/coronavirus-covid-19/ 

Following guidance from NHS England in light of COVID-19, in order to minimise unnecessary trips to the Surgery we will be offering patients the options of a telephone triage with a GP. Any patient who requires an appointment whether it is urgent or routine will need to be triaged (screened) by the GP. All patients are required to submit an eConsult and are no longer able to book online or by contacting Reception directly. Please do not attend in person to Reception to request an appointment. If you have difficulty completing the eConsult, please ring the Reception for assistance. 

All appointment requests will be screened by a GP from the eConsult and the outcome will be a phone consultation, email or face to face appointment when needed. You will receive a response by the next working day. Due to the volume of requests routine requests, prescriptions and administrative queries/requests may take up to 7 days. 

Sick Notes related to COVID-19 - this can be located under Sickness Certificates under Further Information on the right hand side. 

Home Visits requests for patients who are housebound can be made via contacting Reception on 0208 858 0631, preferably before 11am.

Prescriptions are no longer to be collected from either practice Burney Street or Wallace Health Centre to reduce foot traffic at the Surgery. All patients will be required to select a nominated pharmacy and collect this from their nominated pharmacy. Please use the online services form to request your medication and add your nominated pharmacy in the comments.

Stay at home for 7 days if you have or 14 days if someone in your household has either:

  • a high temperature
  • a new, continuous cough
  • a loss or change to your sense of smell or taste - this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

TO PROTECT OTHERS DO NOT GO TO THE GP SURGERY, PHARMACY OR HOSPITAL IF YOU HAVE ANY OF THESE SYMTPOMS. STAY AT HOME.

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible

Asthma annual review process explained:

For an emergency with your asthma please dial 111, or if you don’t think you need hospital and we are open, you should use the main E-consult and follow the instructions

People with Asthma need a review annually to help them in managing this condition.   This includes a check to make sure they are on the right inhalers, able to use them to best effect and to develop an “asthma action plan” for the unexpected.

The process is explained below:

The review with a clinician for your asthma is made of 2 steps

Step 1 - Completion of an E-consult template for Asthma

Either by https://burneystreetpractice.webgp.com/reviews or this can be accessed via the main Burney Street Practice web site, then E-consult, click “get started”, then far right bottom of the screen is a section called “”need to complete a review?” click on this and “asthma” option appears.  Before starting your E-Consult make sure you have done your peak flow (if you have a meter) and your height. 

Step 2 - A clinician will be in contact with you when the E-consult is completed (usually within one week)

The emailed suggested plan will comprise:

  • Inhaler regime and if any follow up is needed

  • What your current peak flow should be

  • How to manage deteriorating asthma

  • Useful website links for peak flow, inhaler and spacer techniques

The clinician might need to telephone you for more information but will always summarise it the review suggested plan in an email back to you as well.

For really excellent advice and information to help you understand more about asthma and be able to manage it, go to https://www.asthma.org.uk/

For general information on techniques such as:

Peakflow https://www.asthma.org.uk/advice/manage-your-asthma/peak-flow/?evid=5907%23externalvideoblock5907

Inhaler technique (mdi) https://www.asthma.org.uk/advice/inhaler-videos/pmdi/

Aerochamber/Spacer technique https://www.asthma.org.uk/advice/inhalers-medicines-treatments/inhalers-and-spacers/spacers/

Your asthma review is important.  I look forward to hearing from you.

 
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