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Noticeboard

Practice Plan for Dealing with COVID-19

BURNEY STREET SITE WILL BE CLOSED AS OF WEDNESDAY 18TH MARCH, ALL PATIENT SERVICES WILL CONTINUE AT THE WALLACE HEALTH CENTRE

The Practice is currently receiving daily updates from NHS England on the current pandemic and we will follow all guidance set by them. Excellent advice is available on the NHS Wesbite: https://www.nhs.uk/conditions/coronavirus-covid-19/ 

Following guidance from NHS England in light of COVID-19, in order to minimise unnecessary trips to the Surgery we will be offering patients the options of a telephone triage with a GP. Any patient who requires an appointment whether it is urgent or routine will need to be triaged (screened) by the GP. All patients are required to submit an eConsult and are no longer able to book online or by contacting Reception directly. Please do not attend in person to Reception to request an appointment. If you have difficulty completing the eConsult, please ring the Reception for assistance. 

All appointment requests will be screened by a GP from the eConsult and the outcome will be a phone consultation, email or face to face appointment when needed. You will receive a response by the next working day. Due to the volume of requests routine requests, prescriptions and administrative queries/requests may take up to 7 days. 

Sick Notes related to COVID-19 - this can be located under Sickness Certificates under Further Information on the right hand side. 

Home Visits requests for patients who are housebound can be made via contacting Reception on 0208 858 0631, preferably before 11am.

Prescriptions are no longer to be collected from either practice Burney Street or Wallace Health Centre to reduce football to the Surgery. All patients will be required to select a nominated pharmacy and collect this from their nominated pharmacy. Please use the online services form to request your medication and add your nominated pharmacy in the comments.

Stay at home for 7 days if you have or 14 days if someone in your household has either:

  • a high temperature
  • a new, continuous cough

DO NOT GO TO A GP SURGERY, PHARMACY OR HOSPITAL

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible

contraceptive_pillFamily Planning and Sexual Health Services

Should you wish to receive family planning advice, have a pill check and collect contraceptive pill prescriptions, have swabs and a cervical smear or need to discuss and arrange a coil check or removal, then please book an appointment with one of our Practice Nurses by telephoning reception.

For Long term Acting Reversible Contraception LARC services please call reception so that they can arrange an appointment at one of four Greenwich Live Well Centres. The centres provide coil fittings, checks & removals plus implanon fitting and removal.

Should you need any further help or advice The Family Planning Association is always there for help and guidance.

More advice or help on sexual health can be found here......

Greenwich Sexual Health

https://www.metrocentreonline.org/

pregnantAntenatal and Postnatal Care

We provide antenatal care in pregnancy in partnership with our local midwives and obstetricians. As soon as you know that you are pregnant please self-refer for maternity services at 

http://www.lewishamandgreenwich.nhs.uk/online-self-referral-form-for-maternity-services

Please Note: The doctors do not provide medical care for home deliveries.

Antenatal and postnatal care is offered by all of the doctors at both surgeries.

For patients booked in at the Queen Elizabeth Hospital in Woolwich, antenatal care may be provided by the Community Midwives on the 2nd floor of the Wallace Health Centre.

For the 6 week postnatal check, reception can arrange for a double appointment with a Doctor.

Please bring a urine sample before seeing the Doctor/Nurse (pots are available from reception) for all antenatal checks.

Pregnancy can be overwhelming with all of the questions you might have.  We have devised a sheet that tells you what happens next, your choices, dietary advice etc.....this can be downloaded from the link below.

Baby Care

Congratulations you are pregnant!

mumbabyHere at the Burney Street Practice we offer all new babies a health check at 8 weeks. This is followed by a vaccination appointment with one of our practice nurses.  We strongly recommend immunisations to protect all babies and young children.  Please note: we are unable to vaccinate children without parental consent. We would be grateful if you could bring their red book along with you, as it gives details of your child's previous immunisations.

The Doctors, Nurses and Health Visitors are happy to discuss and to advise on all immunisations and any concerns you might have about the development of your baby.

Health Visitors are located on the 2nd floor of the Wallace Health Centre.

Travel Vaccinations 

yellow feverDue to a worldwide shortage of several travel immunisations we are unable to provide a full travel service. Patient needs to go to a private travel clinic or pharmacy who offer travel clinics. We recommend that you seek a travel consultation/advice at least 8 weeks before departure. For further information see our travel information page or https://travelhealthpro.org.uk/

The practice will provide patients with the following NHS vaccinations providing Patients provide the Nurse with evidence of a prior travel consultation. 

  • Heptatis A for adults - free for eligible NHS patients
  • Heptatis A for children - currently unavailable - free to eligible NHS patients
  • Thphoid - free for eligible NHS patients
  • Tetanus (DTP) - free to eligible NHS patients
  • Yellow Fever - charged at £60 for registered patients & £95 for private patients

It is advisable to check out the latest information on Passports, Visas, Security Issues, Flu Epidemics etc for travelling overseas on the Foreign & Commonwealth Office website.

Smoking Cessation

no_smoking

If you smoke and would like help and advice on how to give up, please call or speaking with Reception who can make you an appointment at a Smoking Cessation Hub. Please see below The Hubs we use.

  1. Eltham Community Hospital
  2. Thamesmead Health Centre

Young people

Fotolia_616079_Subscription_LSafeguarding confidential patient information is the responsibility of all NHS staff. The Burney Street Practice will ensure that your confidentiality is respected and maintained at all times in the following way:-

  • Confidentiality means that when you see a doctor or nurse at the practice for any health issue, including sexual health, the doctor or nurse will not share the information you give them with anyone else, provided we think you are 'competent to consent' to the treatment (competent to consent means that you are fully capable of understanding the treatment and any possible consequences).
  • Doctors and nurses seeing young people for sexual health information, advice or treatment will ask you if you wish to inform a parent, carer or other trusted adult. However, if you do not wish to inform an adult, we will respect your wishes and still offer you treatment.

A doctor, nurse or other health professional may only break confidentiality if they think that you or someone else is at significant risk of harm. However, they will not break confidentiality without informing you first. This means that if you see a doctor or nurse at the practice for personal issues, sexual health information and advice, contraception, screening for sexually transmitted infections (STI's), or information and referral for abortion we will see you, even if you are under 16, without having to inform your parents or carers.

Click here to download or print an information sheet with telephone numbers and links to websites on a range of topics that may affect you.

 
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