Noticeboard

PLEASE WEAR A FACE COVERING OR MASK WHEN ENTERING THE PRACTICE FOR A FACE TO FACE APPOINTMENT AS PER GOVERNMENT

RECOMMENDATIONS. https://www.gov.uk/government/publications/how-to-wear-and-make-a-cloth-face-covering/how-to-wear-and-make-a-cloth-face-covering

The Practice is currently receiving daily updates from NHS England on the current pandemic and we will follow all guidance set by them. Excellent advice is available on the NHS Wesbite: https://www.nhs.uk/conditions/coronavirus-covid-19/

Following guidance from NHS England in light of COVID-19, in order to minimise unnecessary trips to the Surgery we will be offering patients the options of a telephone triage with a GP. Any patient who requires an appointment whether it is urgent or routine will need to be triaged (screened) by the GP. All patients are required to submit an eConsult and are no longer able to book online or by contacting Reception directly. Please do not attend in person to Reception to request an appointment. If you have difficulty completing the eConsult, please ring the Reception for assistance.

All appointment requests will be screened by a GP from the eConsult and the outcome will be a phone consultation, email or face to face appointment when needed. You will receive a response by the next working day. Due to the volume of requests routine requests, prescriptions and administrative queries/requests may take up to 7 days.

Sick Notes related to COVID-19 - this can be located under Sickness Certificates under Further Information on the right hand side.

Home Visits requests for patients who are housebound can be made via contacting Reception on 0208 858 0631, preferably before 11am.

Prescriptions are no longer to be collected from either practice Burney Street or Wallace Health Centre to reduce foot traffic at the Surgery. All patients will be required to select a nominated pharmacy and collect this from their nominated pharmacy. Please use the online services form to request your medication and add your nominated pharmacy in the comments.

Stay at home for 7 days if you have or 14 days if someone in your household has either:

a high temperature
a new, continuous cough
a loss or change to your sense of smell or taste - this means you've noticed you cannot smell or taste anything, or things smell or taste different to normal

TO PROTECT OTHERS DO NOT GO TO THE GP SURGERY, PHARMACY OR HOSPITAL IF YOU HAVE ANY OF THESE SYMTPOMS. STAY AT HOME.

If you live with someone who is 70 or over, has a long-term condition, is pregnant or has a weakened immune system, try to find somewhere else for them to stay for 14 days.

If you have to stay at home together, try to keep away from each other as much as possible

Improving Access For Our Patients ...
0208 858 0631 ...
Travel Vaccine Shortages ...
Patient On Line Access ...
As a Burney Street patient you have immediate access to on line appointments, there is no need to register for this service. ...
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We’re upgrading our Clinical IT System!

We believe this new system will provide a more efficient and effective way of managing your healthcare needs by introducing better ways of working for our practice, and also enable us to be better connected to other NHS Services both locally and nationally.

It is expected that the service will be disrupted for 2-3 weeks from Friday 11th September.

Please note if you need to speak with a GP you can still do so by completing an eConsult.

We are doing all we can to minimise disruption for our patients during this transition, however there will be some impact on our services. Please note the following:

All Online Services prescription requests must be with us by Friday 11th September 2020 as the service will be temporarily suspended on this date.

Access to routine test results will be disrupted during this period. Our clinicians will continue to directly contact all patients whose results need an urgent follow-up.

Patient registrations will be temporarily suspended during this period.

Following the upgrade a new online services system will be available for you to register with and we will provide information on how to do this via our website in the next few weeks.

During this time ONLY, please submit prescription requests by using your nominated chemist or via the Practice Website.

We believe both staff and patients will benefit significantly from the new system.

Thank you for your patience during this period.

contact your doctors online and get a response by the end of the next working day

CLINICALLY URGENT REQUESTS WILL RECEIVE A RESPONSE BY THE END OF THE SAME DAY OR NEXT WORKING DAY. ROUTINE AND NON-URGENT REQUESTS INCLUDING PRESCRIPTIONS QUERIES AND ADMINISTRATIVE REQUESTS MAY BE RESPONDED TO WITHIN 7 WORKING DAYS.

Watch the video below to find out more about how eConsult works

Wallace Street Surgery

Welcome to The Burney Street Practice

The Burney Street practice was established over 25 years ago to serve the medical needs of the surrounding residential area. At that time the Burney Street practice was served by just one doctor.

Since then the Burney Street practice has grown to a patient list size of over 17,000 patients. To accommodate this growth our team has steadily grown to now incorporate 9 permanent GP's (3 male & 7 female), 3 practice nurses, and 1 phlebotomist and a comprehensive team of Receptionists and Administrative Staff.

Greenwich Street Surgery The Burney Street practice continues to serve the local Greenwich area, but with the addition of our Branch Surgery at The Wallace Health Centre we have widened our area to incorporate the new developments in and around the Creek Side area of Deptford.

Both surgeries offer identical clinics with many of our clinicians working from both sites. At the current time we can only accept new patients who live within close proximity to the surgery. Please call in or telephone our receptionists who will be able to advise you on the relevant area.

(Site updated 24/09/2020)