Burney Street Practice does not accept Repeat Prescription requests over the telephone unless the patient is housebound.
Requests should be made by any of the following methods:
- By ticking the boxes on your Repeat Medication slip on the right hand side of the prescription or by completing a Repeat Prescribing Request form and placing either in the prescription box or handing directly to reception
- In writing, to include your full name, address, date of birth and complete list of medication required. This can then be posted and if you wish for it to be returned then please provide a self stamped addressed envelope or faxed to the surgery
- Requested via the Pharmacy if repeat prescription available
- Via Vision Online www.patient-services.co.uk
You will need to register for the online service at the practice. Photographic proof of identification including home address and a personal email address will be required. This will only be available at the moment for patients aged 16 years and over. For more information, please click on the link 'Patient Online Services' under Further Information.
Prescriptions ordered can be collected from reception or the pharmacy of your choice if you have selected electronic transfer, after 4 pm on the next working day
In very rare cases, there may be times when your prescription will be delayed due to queries the doctor may have. There may also be times where the doctor will request an appointment for you to discuss your medication; in this case, a member of the reception team will call you to arrange an appointment with an experienced Clinical Pharmacist. It is vital for your well being that all types of prescribed medication is actively monitored.
If you need a new medication, including any medication prescribed by a hospital Doctor/Consultant, please arrange to come in and discuss this with a Doctor at the Practice.