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Noticeboard

CHRISTMAS & NEW YEAR ACCESS                            

The Wallace Health Centre will be OPEN

Monday 24th, Thursday 27th & Friday 28th December from 08:00-18:30

HOWEVER Burney Street surgery will be CLOSED

Both sites are CLOSED for Bank Holidays 

Tuesday 25th Christmas Day, Wednesday 26th Boxing Day & Tuesday 1st New Years Day

Prescription requests received after 4pm on Friday 21st will NOT be ready until after 4pm on Friday 28th December 

PLEASE REQUEST YOUR MEDICATION IN GOOD TIME

IF YOU REQUIRE A DOCTOR OUT OF HOURS PLEASE CALL NHS 111 

Thank You

Improving Access 

As from the 1st April 2018 the Burney Street catchment area has reduced so that we may take care of the local residents living in and around the Surgery. 

Existing registered patients will not be removed unless in the future they move home however they will be able to remain at Burney Street if they move into the new catchment area.

A list of the accepted streets can be found under the New Patients section.

Catchment Area April 2018

Repeat Prescriptions

pillsBurney Street Practice does not accept Repeat Prescription requests over the telephone unless the patient is housebound.

Requests should be made by any of the following methods:

  • By ticking the boxes on your Repeat Medication slip on the right hand side of the prescription or by completing a Repeat Prescribing Request form and placing either in the prescription box or handing directly to reception
  • In writing, to include your full name, address, date of birth and complete list of medication required. This can then be posted and if you wish for it to be returned then please provide a self stamped addressed envelope or faxed to the surgery
  • Requested via the Pharmacy if repeat prescription available
  • Via Vision Online www.patient-services.co.uk

You will need to register for the online service at the practice.  Photographic proof of identification including home address and a personal email address will be required. This will only be available at the moment for patients aged 16 years and over.  For more information, please click on the link 'Patient Online Services' under Further Information.

Prescriptions ordered can be collected from reception or the pharmacy of your choice if you have selected electronic transfer, after 4 pm on the next working day

In very rare cases, there may be times when your prescription will be delayed due to queries the doctor may have.  There may also be times where the doctor will request an appointment for you to discuss your medication; in this case, a member of the reception team will call you to arrange an appointment with an experienced Clinical Pharmacist. It is vital for your well being that all types of prescribed medication is actively monitored.

If you need a new medication, including any medication prescribed by a hospital Doctor/Consultant, please arrange to come in and discuss this with a Doctor at the Practice.

 
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