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Improving Access for Our Patients

As from the 13th September 2017 the surgery will have ONE telephone number for both practice sites

020 8858 0631

Therefore the Wallace Health Centre telephone number will no longer be in use after this date.

Repeat Prescriptions

pillsBurney Street Practice does not accept Repeat Prescription requests over the telephone un less the patient is housebound.

Requests should be made by any of the following methods:

  • Attending the surgery and completing a Repeat Prescribing Request Form
  • In writing, to include your full name, address, date of birth and complete list of medication required. This can then be posted or faxed to the surgery
  • Via Vision Online
  • Requested via the Pharmacy if repeat prescription available

You will need to register for the online service at the practice.  Photographic proof of identification including home address and a personal email address will be required. This will only be available at the moment for patients aged 16 years and over.  For more information, please click on the link 'Patient Online Services' under Further Information.

Starting with effect on 23rd October 2017

Prescriptions ordered can be collected from reception or the pharmacy of your choice if you have selected electronic transfer, after 4 pm on the next day

In very rare cases, there may be times when your prescription will be delayed due to queries the doctor may have.  There may also be times where the doctor will request an appointment with you to discuss your medication. In this case, a member of the reception team will call you to arrange this. It is vital for your well being that Doctors actively monitor all types of medication prescribed.

If you need a new medication, including any medication prescribed by a hospital Doctor/Consultant, please arrange to come in and discuss this with a Doctor at the Practice.

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