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Improving Access for Our Patients

As from the 13th September 2017 the surgery will have ONE telephone number for both practice sites

0208 858 0631

Therefore the Wallace Health Centre telephone number will no longer be in use after this date.


All staff & volunteers of this practice recognise they have a duty to safeguard children who present to this practice.  This practice will take all reasonable steps to ensure that any evidence of child maltreatment in relation to physical abuse, emotional abuse, neglect and sexual abuse is identified and acted on.

Any suspected cases of child maltreatment will be brought to the attention of the Lead GP and practice manager within 24 hours.

The Lead GP will:

· Listen to the concern and if appropriate, notify social care.

· Seek advice from safeguarding colleagues in health & social care.

· In cases of immediate serious threat the practice will inform the police and social care.

The notification to social care will be by telephone and in writing within 3 working days.


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