Accessible Information Service (AIS)
Do you need information in a different format?
Do you need support?
Burney Street Practice offers a variety of ways to aid effective communication between the patient and all members of staff.
If you need extra support, please speak to a member of staff who will document this on your records.
Main Surgery at Burney Street
Located right in the heart of historic Greenwich our main surgery is on the doorstep of the fabulous Greenwich Park. There is a public car park opposite as well as several parking meters right outside.
We recognise that despite the ramp, the main door can be awkward for wheelchairs and buggies. If you need help, any of our staff will be happy to assist you. Should you be unable to manage the stairs for the upstairs consulting rooms, please inform the receptionists and they will arrrange for you to be seen downstairs.
There is a disabled toilet in the downstairs waiting room, which also has baby changing facilities.
Branch Surgery at The Wallace Health Centre
Our branch surgery is just a short walk away from the centre of Greenwich, in the Creekside area. As parking here is limited, with some free public bays in Glaisher Street, we would encourage attending by either public transport or on foot. Please do not park on the forecourt of the neighbouring establishment as they enforce parking for their own customers only, and you may be clamped.
We have full disabled access and all consulting rooms are on the ground floor. There is a disabled toilet in the downstairs waiting room, which also has baby changing facilities.
We can arrange interpretation and translation services in person or by phone for patients who do not speak English. Please let us know if you need this service when booking an appointment.